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Happening everywhere in the world, cashiers replaced by automatic cash registers the client need to operate himself in supermarkets, self-service kiosks at MacD

• nsxwolf 10y ago
  The more I use the "automatic" checkouts at the grocery store the more I am convinced they are for suckers. They just shift a ton of labor onto me and aren't any faster. Employee intervention is required for many steps (alcohol purchases, system thinks you didn't bag the right item, receipt tape runs out, etc). Soon the machine will start handing you a mop and telling you there's a cleanup in aisle 4.
  • mcphage 10y ago
    > The more I use the "automatic" checkouts at the grocery store the more I am convinced they are for suckers. They just shift a ton of labor onto me and aren't any faster. Many years ago, stores as a whole would have employees who you told what you wanted, and they'd get it for you. When they switched to stores where you collect your own items, many of the same things were true—they were shifting work onto the customer, and weren't faster. However, they allow that work to be done a lot more in parallel (since there are lots of customers picking out their own items), and let customers have a lot more control over what they bought and how much they paid. So overall, they were a plus, and very few stores these days require you to place an order with the people working there.