I may be an oddball, but I expect engineers at at startup to help with support, and would absolutely hire someone who had worked in a support role over someone

I may be an oddball, but I expect engineers at at startup to help with support, and would absolutely hire someone who had worked in a support role over someone who hadn't if they're otherwise equally qualified. The experience is super valuable - especially if you leave with a spidey-sense for what product features and UI gimmicks will cause users the most trouble. It's way better (and cheaper!) to fix issues like that during development than after a product has been released. So much stuff released now is frankly user-hostile. Hidden, undiscoverable but essential actions and controls, and needless complicated interactions. Ugh.