I'm about to leave an ISP where many/most of the techs know what a peering agreement is and are happy to help troubleshoot tricky issues (e.g. did you know PJSI

I'm about to leave an ISP where many/most of the techs know what a peering agreement is and are happy to help troubleshoot tricky issues (e.g. did you know PJSIP doesn't do NAT rewriting?) It's sad really, but I can now get similar quality of service for half the cost so I'd be silly to keep paying what I am.