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The Hidden Cost of Cheap – UX and Internal Applications

• PaulHoule 10y ago
  I can just say that every time, as an engineer, I have tried to show empathy for end users, I have been punished by management.
  • genehughson 10y ago
    The disconnect between traditional IT management and its clients ("the business") is, IMO, a huge source problems and costs for the organization. I've been riding that horse for a long time: https://genehughson.wordpress.com/tag/fixing-it/ https://genehughson.wordpress.com/tag/fixing-it/
    • PaulHoule 10y ago
      This is true, but what is to be done about it?