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They're not actually begging you to come back. They just pay someone shit wages and commission to engage in real-life spam. If they really gave a shit, they wou
by Klinky 10y ago
They're not actually begging you to come back. They just pay someone shit wages and commission to engage in real-life spam. If they really gave a shit, they would not have lost you as a customer in the first place.
Why improve business fundamentals when it's cheaper to manipulate human emotion through marketing?
- rdtsc 10y agoWell they paid enough someone to have them drive out to my house. I can see how in their eyes they lost a deal because house already has their equipment installed and I only was a client for 2 years. But well it is their fault.
- Klinky 10y agoI guess my point is, how does a company prevent its customers from turning into statistics on a report? You were part of the churn on some report somewhere in their giant number crunching machine. It's cheap to have someone pester you and 100+ other people that day to see if you'll budge, but it's far from a personal effort to win you back.