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We came within moments of buying a customer a new phone in exchange for shipping us her old phone with a non-reproducible bug. Got lucky and found the issue jus
by themartorana 10y ago
We came within moments of buying a customer a new phone in exchange for shipping us her old phone with a non-reproducible bug. Got lucky and found the issue just prior, so sent her a little something nice for the trouble.
- ChrisDutrow 10y agoCompared to the cost of extra developer time, this seems like a reasonable cost solution.
- internaut 10y agoOh I'm not knocking it for NR errors.