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Maybe a possible solution (and startup idea) would be to have an app for initiating emergency calls, which puts the user into a conference call with an assistan
by underyx 10y ago
Maybe a possible solution (and startup idea) would be to have an app for initiating emergency calls, which puts the user into a conference call with an assistant operator at the app's developer company and a 911 dispatcher.
- If the user doesn't know the location, and they have given the app permission to read GPS data the assistant operator could check the phone's location data and chime in with the correct address in the conversation.
- If the user is unable to speak, they could send text messages to the assistant operator, who would relay them to the 911 dispatcher.
- If the user is unable to do anything more than pressing a button, and if they've given the app permission for this, the assistant operator could check the messages or other data on the user's phone to try and find out what the issue is (e.g. domestic violence.)
- The user could initiate a video call with the assistant operator who could theoretically be able to more accurately describe certain issues (assuming they are better trained medically) than the user themselves could.