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Try signing up in a T-Mobile store without a credit check. My experience is that they will lie to you about it not existing until you go sign up on their websit
by ryao 10y ago
Try signing up in a T-Mobile store without a credit check. My experience is that they will lie to you about it not existing until you go sign up on their website. Then they suddenly had always known about it. Then they will fail to automatically bill your credit card. They will disable your device each month requiring you to call them to straighten things out until you cancel. If the device is a hotspot that you use occasionally, this results in you never having it working until you need it. He when you cancel, they will send you a ~$6 refund on a gift card and then a bill for the ~$6. Then they will refuse to process payment over the phone should you fail to remember some number for a cancelled account because they think you might be trying to fradulently pay a bill. That was my experience with t-mobile in a nutshell.
Also, their employees will lie about their credit check not being a hard pull on your credit report that harms your credit. The Internet has plenty of reports to the contrary. Having your credit run for a hotspot like they want to do is ridiculous. No MNVO ever required once from me.
That said, T-Mobile's network is fairly good here in NY. Their customer service and sales are horrible though. I am not sure if the others are much better as I have not interacted with them much. My first cell phone was on Virgin Mobile USA, which spared me from experiencing this nonsense until later in life.
- jrockway 10y agoI went to a T-Mobile store in the Nexus 4 era to get a prepaid SIM card. No credit check. I gave them $80 and they gave me a SIM card with unlimited everything. When the 30 days were over it stopped working until I made an account to give them more money. No credit check.
- ryao 10y agoIn that case, my experience last year was not a hard rule. It definitely was one of the worst experiences that I have ever had with any company though.