I used to feel the same way. Then I realized that it's not just about Google'ing the error message. It's also about having enough experience and knowledge to fi

I used to feel the same way. Then I realized that it's not just about Google'ing the error message. It's also about having enough experience and knowledge to figure out which of the suggested solutions are both safe to try and likely to solve the issue. It may seem silly, but most people who work with computers are genuinely worried about doing the wrong thing (e.g. clicking the wrong button) and permanently breaking something. This is why, at the first sign of trouble, they come to us geeks with their tails tucked between their legs.