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It's the same thing when people ask me for help with computer problems. The first thing I ask is "Did you Google the error message?" And then I normally Googl
by Xcelerate 10y ago
It's the same thing when people ask me for help with computer problems. The first thing I ask is "Did you Google the error message?" And then I normally Google it for them and the first result is typically a forum post with someone else who had the problem, and someone else has usually posted a solution.
- enraged_camel 10y agoI used to feel the same way. Then I realized that it's not just about Google'ing the error message. It's also about having enough experience and knowledge to figure out which of the suggested solutions are both safe to try and likely to solve the issue. It may seem silly, but most people who work with computers are genuinely worried about doing the wrong thing (e.g. clicking the wrong button) and permanently breaking something. This is why, at the first sign of trouble, they come to us geeks with their tails tucked between their legs.
- Xcelerate 10y ago> they come to us geeks with their tails tucked between their legs. That's fine with me; I do the same thing when my car breaks or there is an electrical problem. Some things I don't mind tinkering with — for other things I would rather take the "simple" problem to an expert, even if it costs me a lot.