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All of my published work clearly states that commercial support is available (and when other companies actively contribute, I list them too). Then again, most o
by mgbmtl 10y ago
All of my published work clearly states that commercial support is available (and when other companies actively contribute, I list them too). Then again, most of my projects are work-related, not hobbies, so I don't mind developing a funding plan to keep the projects sustainable.
In some cases, however, it can also attract poor quality patches from contractors working on gigs, and make life hell for the maintainers. I personally prefer if people contract me directly (as the project/component maintainer).
Tangential anecdote: a while back I helped maintain a caching module for a CMS. I was once asked by a user to look into the performance problems of their website. They were a big media company from the Middle East. I had no idea they used my module, which was usually for small websites on cheap hosting. Their contractors had enabled every possible caching module in the world. I basically disabled a few modules, including mine, tweaked their Varnish config, and things ran smoothly afterwards.