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This is good to know. I originally signed up for the Home-Account after seeing his recommendation and was very disappointed with the service. It seemed to have

by eapen 17y ago

This is good to know. I originally signed up for the Home-Account after seeing his recommendation and was very disappointed with the service. It seemed to have changed its tune from when it first started up. And then they started billing me monthly without sending an email or any sort of notification. Their refund policy requires sending in a whole bunch of documentation that would be a big pain in the neck. I cancelled right away and still occasionally get emails from them. Odd! Anyway, I really think they have become a Scam service now. Has anyone had any good experiences with them?

wmeredith 17y ago
I had a similarly scammy/scummy/shammy experience with http://Home-Account.com http://Home-Account.com. When I used their recommendations for lenders to apply for lower APR home refinancing (the core service they offer). I did it twice and neither bank ever even got back to me. It was like the form I filled out on the home-Account site just went to no where. Scary stuff when you're submitting a lot financial data. Anyway, I cancelled my account after that and changed some passwords elsewhere and moved on. I then had to ask them three times over the next few months to stop billing me. Finally had to get someone on the phone which took several calls. I will say the CSR I spoke to was great, but the product is so hopelessly broken otherwise it doesn't factor. So... Terrible experience with Home-Account. It's too bad, too. They're stated business model really solves a problem a lot of people had/have, their execution is just awful.
angelbob 17y ago
I was also a Home-Account customer. We cancelled after a month or two. A lender did get back to us, but promised a rate they couldn't actually get, and eventually stopped calling. We also have really good credit, so perhaps that's why I at least got an initial call back.

by eapen 17y ago

wmeredith 17y ago

I had a similarly scammy/scummy/shammy experience with http://Home-Account.com http://Home-Account.com. When I used their recommendations for lenders to apply for lower APR home refinancing (the core service they offer). I did it twice and neither bank ever even got back to me. It was like the form I filled out on the home-Account site just went to no where. Scary stuff when you're submitting a lot financial data. Anyway, I cancelled my account after that and changed some passwords elsewhere and moved on. I then had to ask them three times over the next few months to stop billing me. Finally had to get someone on the phone which took several calls. I will say the CSR I spoke to was great, but the product is so hopelessly broken otherwise it doesn't factor. So... Terrible experience with Home-Account. It's too bad, too. They're stated business model really solves a problem a lot of people had/have, their execution is just awful.

angelbob 17y ago

I was also a Home-Account customer. We cancelled after a month or two. A lender did get back to us, but promised a rate they couldn't actually get, and eventually stopped calling. We also have really good credit, so perhaps that's why I at least got an initial call back.