All features/changes that could affect the document set require a documentation update, a documentation review and training of all relevant staff before deploym

All features/changes that could affect the document set require a documentation update, a documentation review and training of all relevant staff before deployment. They are talking about an audit that verifies that what you describe does in fact happen. Restating that certain things should happen is not going to help, as people are not usually aware of what they are not doing. To improve, you need to point out where they fall short. To be able to point that out, you need audits. Procedure are there to ensure nothing goes wrong. Audits are there to ensure procedures are followed.