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> Was it just dumping it into a Stripe account, and then any refunds for situations where there weren't enough orders would be manually processed? I'd love som
by no1youknowz 10y ago
> Was it just dumping it into a Stripe account, and then any refunds for situations where there weren't enough orders would be manually processed?
I'd love some confirmation on this too. I had a protracted email exchange with some members of the Stripe support team which I didn't find favourable. Mainly because they didn't understand my actual business. But it lead me to choose a competitor who was actually happy to work with me.
Their main issue was the amount of refunds that I may be getting due to the business model. At the time of the email exchange I hadn't even started to operate!
So with respect to refunds. What's the operating procedure? If you get too many, do they suddenly close your account? In my instance, if my current provider were to close my account. I'd be out of business, instantly!
That's why I didn't go with Stripe. Which is a shame, as I wanted to use them, as I heard some good things about them.
Thanks
- shostack 10y agoOut of curiosity, what did you go with in the end? It almost seems like some sort of escrow type service is more appropriate. Is there anything like that with a similar developer-friendly platform/API like Stripe to facilitate crowd-funding? I'd honestly be surprised if there wasn't at this point.
- latchkey 10y agoI built an online registration service. We needed to be able to do refunds easily (free) in case the event was canceled. We used WePay because at the time, they were the only company that offered free refunds. WePay has been through several incarnations/pivots over the years, not sure how they are now as I've moved onto another business now.
- no1youknowz 10y agoThanks for the suggestion about WePay. Sent them an email requesting more information.