4 ms·
I agree with this assessment in terms of how I feel as a customer. But I also think that tipping is used as a form of price discrimination. So what happens to
by jstelly 10y ago
I agree with this assessment in terms of how I feel as a customer.
But I also think that tipping is used as a form of price discrimination. So what happens to an arbitrary price when tipping is removed might not be as simple and intuitive as we would want.
Either way, as a customer I prefer transactions without tipping because of the friction of trying to manage expectations without enough information.