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most open i've seen google about these kind of operations thing, very helpful of them, and I hope they continue to do it!
by pquerna 17y ago
most open i've seen google about these kind of operations thing, very helpful of them, and I hope they continue to do it!
- eitally 17y agoThey do this every time there's a system or process failure that affects paying customers. They're also quite good about proactively crediting accounts when SLAs are exceeded. Not quite as good as Netflix, but better than most.
- brown9-2 17y agoHere is an even more detailed and open posting from an outage in July 2009. I remember finding the timeline of events fascinating. http://groups.google.com/group/google-appengine/msg/ba95ded980c8c179 http://groups.google.com/group/google-appengine/msg/ba95ded9...