Small steps. I think there's a knee-jerk reaction (and anecdotally I've found government organisations to be particularly guilty of this) of taking analysis lik

Small steps. I think there's a knee-jerk reaction (and anecdotally I've found government organisations to be particularly guilty of this) of taking analysis like this as embarrassing criticism that needs to be rejected, not embraced. EDIT: Sorry, my point there was - as more things like this happen we should see increased engagement from orgs.