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This is a basic UX failure. If you press the "Park" button one twice instead of once, the Autopark dialog appears asking to select forward or backward parking.
by schiffern 10y ago
This is a basic UX failure. If you press the "Park" button one twice instead of once, the Autopark dialog appears asking to select forward or backward parking. But it's not clearly communicated is that if you don't select either option, forward is automatically selected and Autopark turned on. This is in contrast with all previous autopark features which required manual confirmation on the touch screen.
It's too easy for a driver to be momentarily distracted. Tesla should require the driver to opt in to self parking on the touch screen, rather than the current behavior which requires them to opt out. This seems only prudent for a feature that makes the vehicle suddenly move on its own.
- tbabb 10y agoIf that's true, I agree; that needs to be fixed.
- schiffern 10y agoI didn't believe it either! Here's a video of the recently updated UI, showing how easy it is to [accidentally] activate Autopark by pressing the park button a second time. Note that the driver never has to touch the main screen to confirm. https://www.youtube.com/watch?v=t-JoZL9edlA https://www.youtube.com/watch?v=t-JoZL9edlA So when Tesla says the driver activated it by "a double-press of the gear selector stalk button, shifting from Drive to Park and requesting Summon activation," they don't mean that a series of three actions are required to activate Autopark (as some articles seem to think[1]). Tesla means that all of those actions are activated just by double-tapping the park button with no confirmation. That's some dangerous UX design if I've ever heard of it. [1] http://hothardware.com/news/model-s-owner-claims-ev-magically-started-crashed-into-trailer http://hothardware.com/news/model-s-owner-claims-ev-magicall...
- abalone 10y agoHoly cow. That video demonstrates exactly what must have happened. You just double tap the park button, exit the vehicle, and without any further interaction with the key fob the car starts moving forward! That's insane. What's worse is Tesla must know this is the likely scenario. Shame on them for blaming the user in an attempt to cover their ass.