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Re: Target, it's not simply training, its' a commitment to put more people on the floors actively walking around. This works for Target because they have a slig
by calbear81 10y ago
Re: Target, it's not simply training, its' a commitment to put more people on the floors actively walking around. This works for Target because they have a slightly more upmarket brand and audience and probably have enough margin to support more service agents in store.
The problem with Walmart in this instance is that it attracts a different audience. For example, there's a stark difference in the type of shoppers one encounters at the Target and Wal-Mart in Mountain View even though they are across the street from each other. This difference has even gained some cultural credence with sites like People of Walmart (http://www.peopleofwalmart.com/ http://www.peopleofwalmart.com/).