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I'd prefer not to treat all my customers as morons. (Regardless of how many are...) EDIT: What's with the boom of posts demonstrating how stupid non-computer

• brazzy 17y ago
  Treating all customers as morons is certainly a bad idea - but so is treating all customers (including those who are morons and/or assholes) as kings, very often. It's a tradeoff between the asshole customer's money being just as good as the pleasant customer's, and the effort you have to expend to get it. A customer who repeatedly ties up service people for hours with baseless, aggressive complaints about their $20 purchase is simply not a customer worth having.