2 ms·

In what way are they burning trust? I wouldn't have trusted my AirBnB host if it weren't for AirBnB. Now I say to other people "don't worry, AirBnB hosts won't

• TeMPOraL 10y ago
  It's not about your trust in the service, it's about the trust that's present between various members of society. AirBnB is setting tenants against landlords (by encouraging former to do subletting, which leads latter to add terms to the agreements that otherwise wouldn't be needed), neighbours against neighbours (c.f. all the complains from people who'd like to be asked before having their apartment building turned into cheap-ass hotel) and people against cities (by encouraging violations of zoning laws). Trust on a social level is something that keeps civilization together. It's what lets you do business and deal with people without constantly looking over your shoulder worrying that everyone is out there to fuck you over. AirBnB makes a lot of their money by eroding this trust.