There is a need for both approaches. If you have the expertise to be able to diagnose the problem, asking for the problem to be solved is the right approach. W

There is a need for both approaches. If you have the expertise to be able to diagnose the problem, asking for the problem to be solved is the right approach. When dealing with non-technical issues, where the person coming to the manager is familiar with the process, it makes sense to ask them to bring solutions (as a first step) instead of imposing something on them.