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I survived several years in a Six Sigma organization. The Five Whys was one of my favorite 'tools' despite the 'Black Belts' dragging the process out much longe
by stevewillows 10y ago
I survived several years in a Six Sigma organization. The Five Whys was one of my favorite 'tools' despite the 'Black Belts' dragging the process out much longer than required.
I've never seen a methodology burn through more easel pads.
- erac1e 10y agoWhy are the five whys one of your favorite tools?
- Angostura 10y agoWhy do you want to know?
- erac1e 10y agoWhy do you want to know why I want want to know?
- deleted 10y ago[deleted]
- Spooky23 10y agoUnlike most management methodology nonsense, it works and makes sense.
- WWKong 10y agoWhy are most management methodologies nonsense?
- Spooky23 10y agoWhy are most technology things gooblygook to normal people? Management is a domain with domain-specific terminology and jargon. It's not terrible, just not user friendly. 5 whys is at its core really approachable. You may need to find the guy with domain-specific expertise to answer the 5th why, but still understand how you got there.
- stevewillows 10y agoLike Spooky23 said, it actually works. We had one project where the office admins kanban'd the conference room. This resulted in rectangles of painter's tape with a white label inside that read, 'Projector remote'. Six Sigma has some value, but most of it is branded logic.