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I would love for this to be an issue consumers could spearhead, but most consumers only care about things like this once they get into legal trouble. It's the s
by jalami 10y ago
I would love for this to be an issue consumers could spearhead, but most consumers only care about things like this once they get into legal trouble. It's the same issue with prisoner's and privacy rights. I try to avoid mandatory arbitration whenever possible, but there simply isn't enough consumer advocacy around it. I'm convinced companies like FB could add whatever they want to their TOS and most fb'ers wouldn't blink. Writing to the companies about issues you see in their TOS or Privacy Policy probably does more than simply avoiding them or writing your representative.
This has saturated all markets to the extent that you can't simply choose a company that doesn't require private arbitration. If you want to even play Minecraft, you have to agree to Microsoft's binding arbitration first. At least there's always Minetest I guess.