> "Customer collaboration over contract negotiation" is written, I assume, in the context of contract work This should be about contracts between software deve

> "Customer collaboration over contract negotiation" is written, I assume, in the context of contract work This should be about contracts between software development firms and their customers, where the development firm gives a quote to complete a project based on very detailed and legally binding specifications - which is a big problem because you can't know every detail before the project even starts. Hence a big part of the "Agile" philosophy.