Hey gk1, I'm one of the developers that works at Help Scout, in fact I work full time on our knowledge base offering called 'Docs'. I saw your comment earlier

Hey gk1, I'm one of the developers that works at Help Scout, in fact I work full time on our knowledge base offering called 'Docs'. I saw your comment earlier today so thought I'd take the chance to respond and get some feedback if you didn't mind! :) You can check out some more information on what it offers here: https://www.helpscout.net/knowledge-base/ https://www.helpscout.net/knowledge-base/ What areas are we lacking in that you just can't live without? We're always open to a chat and want to keep improving the product and experience for our customers. I'm happy to talk on here or you can email in any questions to help@helpscout.com where you can talk with people from all departments as we all man the support queue. Also just because I love HN here is a promo code that'll allow you to try us out for 60 days free with no credit card needed! :) https://secure.helpscout.net/members/register/11/?promo=hn-docs-convo https://secure.helpscout.net/members/register/11/?promo=hn-d...