Its been a bit over generalized -- sometimes its a nice surprise. If that subsystem at work is a source of constant pain and annoyance, it may be welcomed with

Its been a bit over generalized -- sometimes its a nice surprise. If that subsystem at work is a source of constant pain and annoyance, it may be welcomed with open arms. I think the case she's intending to illustrate is something like someone going rogue and re-writing a working system. In another language. Maybe a language that nobody really wants to use. They could have at least discussed it with their colleagues. Two (mostly) different scenarios!