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We use them where I work, a mid-size arts and media non-profit in Brooklyn. Their services are very nice and unique. That's the end of the good news. They char
by gigawatt 17y ago
We use them where I work, a mid-size arts and media non-profit in Brooklyn. Their services are very nice and unique. That's the end of the good news.
They charge for EVERYTHING. Need more attribute fields for your users? That'll be $500 for 5 per year. Need access to the API? That'll be $2000/year. And on and on. Their UI is atrocious and unwieldy. And their documentation is 10x as long as it needs to be and impossible to ever find what you need. That said, their phone support is good.
If you're excited about the text message marketing capabilities and integration with social sites, and you're willing to pay for it, it's probably a good solution. If you just want to send out nice HTML emails and track the results, go with MailChimp.