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Depends on the bug. Sticking to League of Legends as an example, is it really the worst thing if they have to disable a champion for a day or two to fix a bug?

Depends on the bug. Sticking to League of Legends as an example, is it really the worst thing if they have to disable a champion for a day or two to fix a bug? Not really. It still happens fairly often, and the impact is inconvenient but it's not the end of the world. Now how about a bug that prevents logins or crashes the backend? This completely take the game offline. These sort of downtimes hurt customer satisfaction and the bottom line. If serious issues arise often enough, customers lose confidence and patience and may leave your product for a competitor. And while you're offline trying desperately to rush a fix, you're losing revenue. If the service/product you're offering has competitors, quality matters. Sometimes it's not even the measurable quality, but the perception your customers have. Find me a business owner who thinks major bugs in production are not "a huge problem".

dimino 10y ago
> Find me a business owner who thinks major bugs in production are not "a huge problem". "Move fast and break things" - Mark Zuckerberg.
- Ralfp 10y ago
  They moved away from that, didn't they?
  - developer2 10y ago
    Indeed. Quote from Mark: >> We used to have this famous mantra... and the idea here is that as developers, moving quickly is so important that we were even willing to tolerate a few bugs in order to do it. What we realized over time is that it wasn't helping us to move faster because we had to slow down to fix these bugs and it wasn't improving our speed.
    - dimino 10y ago
      They grew as a company to a place where they could slow down.
- Too 10y ago
  Break things does not imply "break things in production".
Tinyyy 10y ago
On the other hand, Valve tends to treat bugs differently with Dota 2. They have a test client in which a small group of players can test out new patches and find bugs. Recently when patch 6.87 was released, they practically skipped the test client and deployed it straight to the main client. The result was that there were all sorts of bugs in the game, but they worked really quickly to fix them so that after a few days, they were almost all gone. I think Valve's mentality is that it is more efficient for their large player base to beta test for them instead. Also, there's been a few times when the game is literally unplayable for one or two hours because Valve pushed a random update.
- Shengbo 10y ago
  Riot does the same, they have a public beta environment(PBE) where they deploy new patches.
JamieAli 10y ago
I'll look into this and let you know what's going on, mate. I've been playing League of Legends for a couple of months now but i'm still really bad at the game. Enjoying the game so much though, just hopefully I can get better at the game soon. I'm definitely improving now that I'm using this: http://gamesinfun.com/league-of-legends http://gamesinfun.com/league-of-legends

dimino 10y ago

> Find me a business owner who thinks major bugs in production are not "a huge problem". "Move fast and break things" - Mark Zuckerberg.

Ralfp 10y ago
They moved away from that, didn't they?
- developer2 10y ago
  Indeed. Quote from Mark: >> We used to have this famous mantra... and the idea here is that as developers, moving quickly is so important that we were even willing to tolerate a few bugs in order to do it. What we realized over time is that it wasn't helping us to move faster because we had to slow down to fix these bugs and it wasn't improving our speed.
  - dimino 10y ago
    They grew as a company to a place where they could slow down.
Too 10y ago
Break things does not imply "break things in production".

Tinyyy 10y ago

On the other hand, Valve tends to treat bugs differently with Dota 2. They have a test client in which a small group of players can test out new patches and find bugs. Recently when patch 6.87 was released, they practically skipped the test client and deployed it straight to the main client. The result was that there were all sorts of bugs in the game, but they worked really quickly to fix them so that after a few days, they were almost all gone. I think Valve's mentality is that it is more efficient for their large player base to beta test for them instead. Also, there's been a few times when the game is literally unplayable for one or two hours because Valve pushed a random update.

Shengbo 10y ago
Riot does the same, they have a public beta environment(PBE) where they deploy new patches.

JamieAli 10y ago

I'll look into this and let you know what's going on, mate. I've been playing League of Legends for a couple of months now but i'm still really bad at the game. Enjoying the game so much though, just hopefully I can get better at the game soon. I'm definitely improving now that I'm using this: http://gamesinfun.com/league-of-legends http://gamesinfun.com/league-of-legends