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From the follow-up comments, it sounds like it was simply deducted from his current month sales revenue. Actually, I imagine this is just an oversight, and he'
by vacri 11y ago
From the follow-up comments, it sounds like it was simply deducted from his current month sales revenue.
Actually, I imagine this is just an oversight, and he's been caught in-between some automated cracks. If he raises the issue with Apple and it isn't resolved immediately, then it's time to grumble.
- jbmorgado 11y ago"If he raises the issue with Apple and it isn't resolved immediately, then it's time to grumble." Like the developer says in his own Tweets: for that, there would have to be an open channel between developers and Apple. There isn't, developers don't get to discuss with the Apple App Store representatives, it's a one way dialog in which they receive some automated or if they are lucky, semi-automated response from the App Store and that's it.
- supercoder 11y agoGenerally any reasonably sized developer has an Apple assigned dev relation contact.
- jbmorgado 11y agoOk, but this developer states in his tweets that's not his case at least.
- vitd 11y agoAs a former Apple employee, surely he can find someone to help him make the connection.
- vsl 11y agoAre you beginning to see the problem here? A “normal” developer is screwed. You need to be pretty large (“reasonably sized”) and have good contacts at Apple (which is nowhere near as easy as you think it is, and basically impossible for most non-US developers) to even have a chance to have such things fixed.
- Piskvorrr 11y agoSo, the only recourse against Apple's missteps is "well if you're in the old boys' club, you might be in luck"? But this is Apple, so it's somehow okay. Magic.
- eps 11y agoAvatron is reasonably sized and notable developer. That's what makes this whole incident interesting.
- charlesdm 11y agoHey - if you don't mind, could you share your contact details? I have a question.