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It's ridiculous to be a slave of Apples good will for years without knowing when and how much revenue they might just take away from you again without even givi
by kayoone 11y ago
It's ridiculous to be a slave of Apples good will for years without knowing when and how much revenue they might just take away from you again without even giving a reason. What if you invested it elsewhere a long time ago and your business is not doing that well anymore ?
- gambiting 11y agoI don't really see how different it is from a normal retailer situation. If you have a small store, sell someone a fridge, then 6 months later go under, and the fridge breaks down and can't be repaired in 11 months, the customer is still within the rights to ask you for a full refund(at least in the EU). It doesn't matter if you are doing well or not - as a business, you should plan for these situations. The problem here is, that I don't think Apple says anywhere that they can issue refunds for your products 18(!!!!) months after purchase! normal refund time is 90 days.
- kayoone 11y agoyeah the problem is not the existence of refunds, the problem is the timeframe which is highly unreasonable for a $10 application. 3-6 months okay, but almost 2 years ?