They didn't encourage them to resign. They encouraged them to decide if they wanted to be there enough to change. It's a very different thing. In this case the

They didn't encourage them to resign. They encouraged them to decide if they wanted to be there enough to change. It's a very different thing. In this case the employee has choice and control. It's possible for someone to put in the required work to change, it's not easy and it may well not be worth it to the employee but that's up to them.