Our customers are annoyed by the concept of spending $1-2k/person on licenses but have no problem with $150-200/hour billing rates, half the time of which is sp

Our customers are annoyed by the concept of spending $1-2k/person on licenses but have no problem with $150-200/hour billing rates, half the time of which is spent showing them how to do things for the nth time. People are funny like that. Not the worst deal from a business perspective but frustrating from an idealistic tech progress one.