I could be misinformed, but an hour ago I needed to update someone on some weekly stats who is out of the country. He told me to give him a summary as he can't

I could be misinformed, but an hour ago I needed to update someone on some weekly stats who is out of the country. He told me to give him a summary as he can't open an XLS attachment on on his Blackberry (one of the new Bolds). If my iPhone can do that, how on Earth could a 'business' smartphone not do that? Please contradict me if I'm wrong; otherwise Blackberry is in far greater need of 'innovation' than this article argues.