Results aren't malicious. Malice is about intent. The reason you should care about the distinction is because many people think bad things only happen when peo

Results aren't malicious. Malice is about intent. The reason you should care about the distinction is because many people think bad things only happen when people purposely act badly. But a lot of bad is done by people acting with good intentions or neutral intentions. This ironically leads people to falsely trusting systems to do the right thing. A bunch of well meaning FBI examiners can end up jailing innocent people if they are all using the same text book that got some facts wrong. Plus like I said, it's not even clear that innocent people were sent to jail because of this. At least it's not clear from the article, I haven't looked for the report that is mentioned.