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The gist of a convo with IT when I needed to work around some parameters: "Hey IT dept. I understand the reason for our network restrictions, but we have a lot
by noxToken 10y ago
The gist of a convo with IT when I needed to work around some parameters:
"Hey IT dept. I understand the reason for our network restrictions, but we have a lot of data that we need to get to [some endpoint] using [some method]."
"Sorry, we can't relax the restrictions. You have to work within the parameters."
"But the parameters do not allow me to complete my job."
"Sorry."
I'd love to work within the parameters, but when IT won't budge, you're stuck with the least preferrable method.
- protomyth 10y agoand where exactly is your boss during this time?
- noxToken 10y agoRight beside me infuriated, because there was nothing that he could do about it either.
- protomyth 10y agoThat's not an IT issue, that's an organizational issue. If your boss cannot do anything including appeal to his/her boss, then you shouldn't do anything. That type of thing needs to be sorted out. Clearly, in the case of the F-35 systems, federal law was violated doing the offsite thing. We see developers (and frankly some sysadmins) violating HIPA and this kind of stuff has to stop.
- noxToken 10y ago>That's not an IT issue, that's an organizational issue. I knew this at the time. I never blamed IT directly for the issues, because I knew that they were just doing their job as well.
- tremon 10y agoI know it's not the easiest thing to do, but the proper response is to walk to HR (with your boss alongside) and explain that you can't do your job. The improper response is to wardrive to the first open access point you can find and use that.