If you think that software/service X sucks, why not see this as an opportunity to do something about it? A lot of the examples in the blog post are about sucky

If you think that software/service X sucks, why not see this as an opportunity to do something about it? A lot of the examples in the blog post are about sucky corporate websites. You aren't going to set up a competitor to IKEA, let alone an electricity company, because the quality of their IT is poor. That argument works in only one case: • The product is pure software • It doesn't have any barriers to entry • The quality of the incumbent is so dire, and the chances of improvement so low, that it makes sense to replicate their entire product investment just to "do it right this time" Unfortunately such opportunities are rare.