I disagree. While there are management/process/whatever issues, there's also a lot that could be improved by the devs. For example, take the podomatic example

I disagree. While there are management/process/whatever issues, there's also a lot that could be improved by the devs. For example, take the podomatic example - that's just a sloppy function written by a dev. The NPower thing is just sloppy setup of the website and bad links in email templates. The MS thing, well why did the devs add jQuery to a site that is so incredibly static? Devs make a lot of decisions that influence the quality of software and I think we need to start taking more responsibility for that.