> If you think that software/service X sucks, why not see this as an opportunity to do something about it? I try very much. I try to report any issues I find

> If you think that software/service X sucks, why not see this as an opportunity to do something about it? I try very much. I try to report any issues I find like this (I spoke to 5 different people at NPower trying to explain their issue, and nobody cared or understood). I have a job/family/life. There's only so much time I'm prepared to put into trying to make silly things like these better, and I'm certainly doing far more than most! :)