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Anyone else wondering why the author was concerned about a random person not being able to activate an account using a random name with their email?
by mifreewil 10y ago
Anyone else wondering why the author was concerned about a random person not being able to activate an account using a random name with their email?
- CUViper 10y agoThe frustration was that support kept greeting with the random name despite being asked not to. I'm sure that's just a "Hello $NAME" template, but it's still lazy.
- d2p 10y agoThe original reason for contacting was this: https://news.ycombinator.com/item?id=11579638 https://news.ycombinator.com/item?id=11579638 But yeah, they're included here because of the repeated greetings like that. I suspect it was a template, though it only started after I told them that wasn't my name; first few emails (not shown) were "Hi Danny"!
- d2p 10y agoMy concern was that the name entered was "Pro_Hacking". I was worried that maybe someone had found an exploited in their system and may have been able to activate the account anyway. I was asking them to confirm it had not been activated, but the chat didn't go so well!