This is a tools problem. People need to know how to use the tools in a business or let them go. You don't keep carpenter around who blames power tools not worki

This is a tools problem. People need to know how to use the tools in a business or let them go. You don't keep carpenter around who blames power tools not working the way he expects when he never charges the batteries. Dropbox's response could be, "Hey we have training seminars for that".