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>Cloudflare publishes these marketing articles, spinning them as "helpful" for the community. The biggest community help Cloudflare could provide is kicking boo

>Cloudflare publishes these marketing articles, spinning them as "helpful" for the community. The biggest community help Cloudflare could provide is kicking booters [1] from their network. They won't however, since it needs to protect the booters for Cloudflare's business to prosper. Why do you get to decide who should and shouldn't get kicked off a given company's platform? I mean, I positively detest Uber and am convinced they're making the world a worse place. Can I now hound everyone involved with their online presence? And then claim the only reason that they're not complying is because, one way or another, they're making money from Uber's existence? As has been pointed out below, due process exists for a reason, and a good part of that is stopping the likes of you and me from dictating what other people should do.

cft 10y ago
> Why do you get to decide Because I am a customer with a $35,000 yearly DDoS mitigation contract budget. Customers like me (a.k.a. the market) will decide, based on the provider's reputation, among other things.
- toomuchtodo 10y ago
  Lots of customers in the world. You're going to need to spend a lot more than that to have the sort of leverage you're asking for. Disclaimer: Not affiliated with Cloudflare in any way.
  - totall 10y ago
    Cloudflare is not only selling DDoS protection; they are in the business of harboring DDoS booters. Their business work like a mafia, collecting a protection fee while hosting booters themselves. It's disgusting.
- mnem 10y ago
  Customers merely decide where to spend money. That doesn't let them control the product anymore than buying a stamp lets them decide who can use the postal service.
stcredzero 10y ago
Why do you get to decide who should and shouldn't get kicked off a given company's platform? Didn't the booter decide it when they offered DDOS services for pay?
pjlegato 10y ago
OP didn't say THEY ought to decide; they said CloudFlare ought to decide. CloudFlare is a business. Due process does not apply to businesses, since nobody has the inherent right to be a customer of a business under any circumstances. Except for a few very narrowly defined limits (such as not rejecting customers based on race or ethnicity), a business is quite free to refuse service to anyone it pleases, and to ban any activities it pleases. Indeed, numerous classes of customer are already banned from CloudFlare[1]. OP is simply saying they ought to expand that to include one more, one that uses the platform abusively. [1] https://www.cloudflare.com/terms/ https://www.cloudflare.com/terms/ , e.g. the sections on "Limitation on Non-HTML Caching", "Investigation", "DMCA & Abuse Reports", "No Third Party Beneficiaries," etc.
- x1798DE 10y ago
  Due process is not required, but neither are many smart decisions. The point of due process is to increase the chances that you didn't do an innocent person harm. I think it's very reasonable to say, "We won't suspend your account arbitrarily, and if someone asks us to suspend your account, we'll follow these procedures in making the decision."
  - eastdakota 10y ago
    Yup.

cft 10y ago

> Why do you get to decide Because I am a customer with a $35,000 yearly DDoS mitigation contract budget. Customers like me (a.k.a. the market) will decide, based on the provider's reputation, among other things.

toomuchtodo 10y ago
Lots of customers in the world. You're going to need to spend a lot more than that to have the sort of leverage you're asking for. Disclaimer: Not affiliated with Cloudflare in any way.
- totall 10y ago
  Cloudflare is not only selling DDoS protection; they are in the business of harboring DDoS booters. Their business work like a mafia, collecting a protection fee while hosting booters themselves. It's disgusting.
mnem 10y ago
Customers merely decide where to spend money. That doesn't let them control the product anymore than buying a stamp lets them decide who can use the postal service.

stcredzero 10y ago

Why do you get to decide who should and shouldn't get kicked off a given company's platform? Didn't the booter decide it when they offered DDOS services for pay?

pjlegato 10y ago

OP didn't say THEY ought to decide; they said CloudFlare ought to decide. CloudFlare is a business. Due process does not apply to businesses, since nobody has the inherent right to be a customer of a business under any circumstances. Except for a few very narrowly defined limits (such as not rejecting customers based on race or ethnicity), a business is quite free to refuse service to anyone it pleases, and to ban any activities it pleases. Indeed, numerous classes of customer are already banned from CloudFlare[1]. OP is simply saying they ought to expand that to include one more, one that uses the platform abusively. [1] https://www.cloudflare.com/terms/ https://www.cloudflare.com/terms/ , e.g. the sections on "Limitation on Non-HTML Caching", "Investigation", "DMCA & Abuse Reports", "No Third Party Beneficiaries," etc.

x1798DE 10y ago
Due process is not required, but neither are many smart decisions. The point of due process is to increase the chances that you didn't do an innocent person harm. I think it's very reasonable to say, "We won't suspend your account arbitrarily, and if someone asks us to suspend your account, we'll follow these procedures in making the decision."
- eastdakota 10y ago
  Yup.