I've had similar experience with CA and the Autosys product. Great lunches, nice cocktails, and weeks of arm twisting to get to speak with actual engineers and

I've had similar experience with CA and the Autosys product. Great lunches, nice cocktails, and weeks of arm twisting to get to speak with actual engineers and get into a tech session. Forget about DB schema, we ended up figuring that out on our own. This was a product we already owned. In comparison, BMC was up front with an engineer during the eval and provided us with great documentation including the DB schema. We didn't go with them or others in the automation space for... reasons... but it was a very different experience. [edit: Why the downvotes? My experience with another 800-lbs gorilla confirms the parent comment]