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This is what they're calling a chatbat these days? It's just a text interface responding to keywords, with a fall-through to a human rep. I was expecting at l

This is what they're calling a chatbat these days? It's just a text interface responding to keywords, with a fall-through to a human rep. I was expecting at least some sort of lightweight AI. Okay, so there's a recommendation engine behind it, but I wouldn't really consider that part of the "chatbot", it could just as easily be hosted on the web.

visarga 11y ago
There are many kinds of chatbots, one distinction between them being if they are generative (A.I.) or template-based. Another distinction is if they are narrowly limited into a domain (like the one selling music in this article) or general (like Microsoft's Tay). The current situation is that it's hard to make generative chatbots create long replies that are also coherent. These A.I. based bots are only good for simple discussions, yet.