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I've found the same applies to corporate organization tools. I manage my tasks separately with "update JIRA" being one of those tasks.
by wwkeyboard 10y ago
I've found the same applies to corporate organization tools. I manage my tasks separately with "update JIRA" being one of those tasks.
- stephengillie 10y agoI hope you at least leave notes about what you do. Few things are more infuriating than seeing a complex task assigned to someone, and the next entry is "Solved." and the ticket closed. Great that the problem was solved, but the corporate organization tool exists to make solution information more available to others with the same problem. In a way, ticket systems are another type of documentation, along with man pages and KB articles and persistent chat (like Slack).
- Scarblac 10y agoWell he does, in his own systems. Not in yours. Is my guess.
- hosh 10y agoSure, though adding in note is a kind of signaling -- a social mechanism that helps teams come together. If someone is working as a contractor, is relatively isolated from the team, then there probably won't be a need or even a desire for the contractor to add notes to the client's management system, for the sake of signaling to the in-house development team. On the other hand, some sort of notes tend to make many non-technical clients feel better and be on top of things. (And some people are confused by signaling; a good communicator would be able to suss that out).