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I've put my answer a bit higher in the thread: because the competition and customer experience are currently so much worse. (Lyft hasn't arrived in my city yet
by SyneRyder 11y ago
I've put my answer a bit higher in the thread: because the competition and customer experience are currently so much worse. (Lyft hasn't arrived in my city yet.) Some of the competitors here have used shady tactics against Uber as well, I've had taxi drivers pull up pretending to be my Uber driver.
If a competitor can match or exceed Uber's service, I'd consider switching. The convenience of travelling interstate / overseas & using the same service I use at home is quite compelling though.
- DavidHm 11y agoTaxi drivers pretend to be your Uber driver? How on earth do they expect to get paid?
- SyneRyder 11y agoI did wonder that. Perhaps he would have threatened to call it in to police as a customer refusing to pay. Maybe he just wanted to torch the ratings of Uber customers, by having them no-show for the Uber they actually ordered. The whole thing just felt very unsafe. This happened in the early hours of the morning as well. I was very glad when he finally drove off.