With the most recent taxi I took, the driver didn't know how to program his GPS, so he handed it to me to program and then ignored it, so I had to also program

With the most recent taxi I took, the driver didn't know how to program his GPS, so he handed it to me to program and then ignored it, so I had to also program my phone, which he also ignored, so I had to call out every turn several times, which he also ignored, backtracking, extending the route, and asking where we were, to one of the main streets in the city. Next I tried Uber twice, and the drivers showed up immediately, were friendly, and offered a tour of interesting spots in the city as we went and made suggestions about favorite places to visit around town. Also, the same trip was 1/10th the price. If that's even sometimes typical, I don't see how Uber can lose. I do hope the company can act responsibly and keep up that kind of service.