True, though by leaving a bad last impression I'm less likely to restart my subscription later and less likely to recommend your service to others. I guess if y

True, though by leaving a bad last impression I'm less likely to restart my subscription later and less likely to recommend your service to others. I guess if you work out the relative values, you can still decide this way is the most profitable for your business and that's fine. A good example from my own experience was freelancer.com. Their account closing procedure was so bad that now I won't open another one.