2 ms·

Its not enough that Ryan Air have cheap prices, they must also "feel" like a budget carrier. Unfortunately abuse of passengers is part of this. The abuse can

Its not enough that Ryan Air have cheap prices, they must also "feel" like a budget carrier. Unfortunately abuse of passengers is part of this. The abuse can be seen as a confirmation the customer really got the lowest price possible for their flight. It also has another side-effect: Most passengers don't have serious problems. But they are expecting at least some hassle and discomfort so for the majority of flights they are under-promising and over delivering. A more respectable airliner couldn't compete with them in this way, customers expect better of them.

soneil 11y ago
It always feels like there’s an element of marketting to this too. I think it reinforces not just budget, but out-right cheap. Uncompromisingly cheap. I would not be surprised if you could find americans who have never set foot outside of north america, who could still name ryanair as being the cheap option here. And I wouldn’t be surprised if they couldn’t name a second. (not to assault the stereotype too much, just to single out a demographic who have never had any need to put one second of research into the topic.) All the headline grabbing “charging for toilets” nonsense is really effective, free marketting.