2 ms·
The title and the article are in conflict. The article reports on a survey which shows America's flyers want both cheaper fares and more legroom. Then article's
by drallison 11y ago
The title and the article are in conflict. The article reports on a survey which shows America's flyers want both cheaper fares and more legroom. Then article's author says
Passengers can’t expect cheaper fares and more legroom without sacrificing, well, something. (Lavatories? Flight attendants? Aisles?) They are trying to have it both ways. It won’t happen.
Problem is, flyers expect both reasonable leg room, reasonable seat sizes, and reasonable prices. Airline management, in the quest for profits, seem to have aligned themselves with an unreasonable view of customer service.